FAQ

 
SprucedIt is a collective of Social Media, Marketing, Branding & Web Design Pros helping to beautify your businesses. We know your business has a story and we are here to help you tell it by creating unique designs and content.
At SprucedIt we specialize in Squarespace, & Shopify platforms. This makes it extremely easy for us to focus on creating a beautiful  website you and your clients will love!
 
 

Frequently Asked Questions

+ What Website Platforms Do you use?  

A: We work most frequently on Squarespace & Shopify, giving you fully customizable websites. We also love working on Wordpress as well, however this option is currently only available in our Signature Package 

 

 +: Do you offer refunds? What is you cancellation Policy? 

A: Please refer to your project agreement for full term & agreements. 

In the event of client termination, the client is responsible for all fees incurred, and will forfeit the license to use any preliminary designs by SprucedIt. 

ALL PROJECT DEPOSITS ARE NON- REFUNDABLE 

ALL FEES ARE NON- REFUNDABLE AFTER PROJECT COMPLETION.


 

 +: Do you offer any Copywriting? 
A:  At this time we do not offer any copywriting services. 

 

+ Will you teach me how to use my site? 
A: Of course! All of our packages come with 2-3 Tutorial videos. Upon completion of your site, we will schedule a call to go over each video in depth for your understanding. These videos are yours to keep & to always reference if needed. Also, any additional videos may be purchased for an additional $5 per video

 

 

 + What do I need in order to get started? 
A: To get started, Check out our List of Web Design & Web Design & Branding investments. Once you have picked out your plan you can look for it in the store & either purchase the entire package outright ( full purchases receive a 5% discount) or you may pay your deposit. Upon payment completion, please scroll to the bottom of the home page and fill out the pink "New Client" Form & one of our reps will be in touch with you within 24 hours with your next steps. 

 

 + Why should I choose SprucedIt? 
A: You should choose us because we are a small business that knows just how crucial brand awareness can be. We aim to be affordable & a true partner throughout this entire process from start to finish! 

 

+ Do you have to be local to work with SprucedIt? 
 A: Not at all, although we love to see the faces of all of our smiling clients here in Atlanta, We do take clients from across state lines! 

 

 + What Kind of websites do you build? 

- Ecommerce 

- Blogs

- Informational Sites (Event Planners etc)

- Simple Landing Pages 

- Portfolio Websites 

 

 +: What payment options do you have? Do you offer Payment Plans? 

A: We currently accept All major credit/debit cards. CashApp Or ZellPay. 

Our payment plans differ from client to client. This is dependent on which package you have purchased.